FAQ
Are the products authentic ?
Yes, all our products are 100% authentic. Verified and validated by our team of professionals. When you buy, you'll find an authenticity card in the box.
What are your opening hours ?
We are open from Monday to Sunday.Monday-Saturday 11am - 8.30pm
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Can I try the sneakers on before I buy them ?
Yes, you can try on sneakers before you buy them in our shop. Our team will be there to help you find the right pair.
What methods of payment are accepted in the shop ?
We accept cash and credit card payments. We accept all types of credit cards. Credit card payments can be made in 2 or 3 installments free of charge in the shop.We use Alma software to allow you to shop at your own pace. This payment is made in store only.
What are the shop's most popular pairs and best-sellers ?
The best-sellers at the moment are the adidas Samba OG Preloved Red Leopard, the Adidas Samba OG Maroon Gold Metallic, the Adidas Samba OG Maroon Gold Metallic, and all types of ASICS
Do you have any special sizes available ?
We offer a wide range of sizes, from 35.5 to 46 depending on the model.
Do you offer sneaker maintenance or cleaning services?
We do not currently offer sneaker maintenance or cleaning services. We are in the process of training ourselves to offer you quality service in the very near future.
Do you offer sneakers reservations ?
We can reserve some pairs, depending on the model, but the customer must pay a deposit so that we can be sure, as some pairs can take a long time to find.
Shipping questions
Do you offer sneaker reservations?
Yes, depending on the model. A deposit is required to reserve a pair. Please message us on Instagram with the model and size, and we will check availability for you.
Do you offer shipping or delivery services?
We offer free standard shipping on all orders over €200
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Our main method for express local pickup is through Glovo, which allows you to send a courier to collect your order directly from our store to your house, hotel...
How soon will my order be ready for pickup?
Most orders are prepared the same day. Most of the time We'll notify you as soon as it’s ready so you can schedule your pickup or send by a transporter.
